Get in Touch
Have a question about your order, a custom design request, or just want to say hello? We’d love to hear from you. Fill in the form below and we’ll get back to you within 1–2 business days.
Contact Details
Email: info@luckideco.com
Response time: 1–2 business days
Order support: Include your order number in your message
Business Address
LUCKI DECO
Unit 1, Parkway Industrial Estate
Pacific Avenue
Birmingham B30 3HP
United Kingdom
Frequently Asked Questions
Where is my order?
Orders are dispatched within 3 business days. You’ll receive a shipping confirmation email with tracking details once your order leaves our warehouse.
Can I customise a design?
Yes! We offer personalised anime blankets with custom names and characters. Visit our Personalised Custom collection or get in touch with your idea.
What is your returns policy?
We accept returns within 30 days of delivery for unused items in original condition. Return postage is the customer’s responsibility. Personalised items are non-returnable unless faulty.