Shipping & Delivery
How long does shipping take?
Every item is made to order. We print and quality-check your order, then dispatch it within 3–5 business days of purchase (10–15 business days during peak seasons and holidays). Standard delivery then takes about 10 business days. Remote or rural areas may take 15–25 business days.
Do you ship internationally?
We ship across the UK and the European Union — 28 countries in total. Delivery to the UK, Germany, France, Spain and Italy is £9.99 for the first item plus £6 per additional item, and free on orders over £150. Delivery to the rest of the EU is £19.99 for the first item plus £9.99 per additional item. Shipping is calculated at checkout.
How can I track my order?
Once your order ships, you will receive a tracking number by email. You can use this to track your package via the carrier’s website. If you haven’t received a tracking number within 3 business days, please contact us at info@luckideco.com.
Products & Customisation
Can I customise my blanket or bedding set?
Absolutely! All of our products are custom-printed to order. Simply choose your anime design, select your size, and we will produce it fresh for you. We use state-of-the-art AI-enhanced 4K printing technology for vibrant, long-lasting results.
What materials are used in your products?
Our blankets and duvet covers are made from premium microfibre fabric — soft, lightweight, and durable. They are hypoallergenic and suitable for all ages. The print is embedded directly into the fabric using sublimation printing for fade-resistant colour.
What sizes are available?
Duvet cover sets come in five sizes: Single 135×200cm, Single 140×200cm, Double 200×200cm, King 220×240cm and Super King 260×220cm. Throw blankets also come in five: 100×130cm, 127×152cm, 150×200cm, 180×200cm and 200×230cm. Exact dimensions are listed on every product page.
How do I care for my LUCKI DECO blanket?
Machine wash on a gentle cycle at 30°C or lower. Do not bleach, tumble dry on low heat, and iron inside-out on a low setting. Proper care ensures the print stays vibrant for years.
Orders & Returns
What is your return and refund policy?
Because every item is made-to-order and personalised, we do not accept returns unless the product arrives damaged or defective. If your order arrives with a manufacturing defect, contact us within 7 days of delivery with photos and we will arrange a replacement or full refund.
Can I cancel or change my order after placing it?
Orders can be cancelled or modified within 24 hours of purchase, before production begins. After 24 hours, your order enters production and cannot be changed. Contact info@luckideco.com immediately if you need to make changes.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, and Apple Pay. All transactions are processed securely through encrypted payment gateways.
How do I use my discount code?
Enter your discount code in the “Coupon code” field at checkout and click “Apply coupon”. New customers automatically qualify for 15% off their first order with code LUCKY15. Codes cannot be combined with other offers.